Frequently Asked Questions

  • When can we check in and when do we have to check out?
When can we check in and when do we have to check out?

Check in: 2.30 pm Check out: 11.30 am

  • Is there 24 hour reception?
Is there 24 hour reception?

Our friendly 24 hour reception team are at your assistance round the clock.

  • What age do you need to be to check in?
What age do you need to be to check in?

Guests must be 18 years or older to check in on their own unless they are accompanied by an adult.

  • What parking is available?
  • Are there any car parks near by?
  • What security does the hotel offer?
  • Is smoking permitted?
  • Are all rooms en-suite?
  • Can you offer conference capabilities?
  • So the rooms have a safe?
  • Can you store luggage?
  • Do you serve Breakfast?
  • Do you have a restaurant?
What parking is available?

On street parking is available around St Peters Square Charges are £2.20/hour, Monday – Saturday 9am-5pm. Please note a maximum of 8 hours is permitted.

Are there any car parks near by?

Kings Mall 24 hour car park (11 minutes walk).

What security does the hotel offer?

24hr security: CCTV & electronic key card entry.

Is smoking permitted?

We are a No smoking establishment – smoking is only permitted outside the hotel building.

Are all rooms en-suite?

All our rooms are En-suite with shower, toilet, and washbasin.

Can you offer conference capabilities?

Dual-line telephone, speakerphone and conference capabilities – Free calls to local UK numbers and world wide VoIP calls at VoIP cost.

So the rooms have a safe?

All rooms are equipped with a safe to store your valuables.

Can you store luggage?

We are able to store luggage at reception on arrival and departure. Please note that we are not responsible for damage, loss or theft.

Do you serve Breakfast?

Although the Chiswick Rooms do not serve breakfast there are many cafes surrounding us where our guests can choose where to have their hearty or healthy breakfast.

Do you have a restaurant?

Chiswick High Road has a vast number of restaurants where guests can dine at their choice from restaurants that serve Italian, British, French, Chinese, American and much much more. Our friendly 24 hour reception team can point you in the right direction.